TIRECRAFT Ontario, a renowned provider of commercial tires and services, announced a groundbreaking technology last year that is transforming emergency roadside assistance for fleet customers.
In a strategic move, TIRECRAFT Ontario is now paying customers to transition from traditional Emergency Roadside Service (ERS) phone calls to their industry leading ERS AI Platform.
Traditionally, fleet customers have relied on traditional phone calls to address unexpected down time. However, recognizing the inefficiencies and delays inherent in this approach, TIRECRAFT Ontario has launched a revolutionary AI solution. Instead of customers using a phone call for assistance, TIRECRAFT Ontario is incentivizing fleet customers to utilize their state-of-the-art ERS AI Dispatch Platform.
The ERS AI Dispatch Platform, developed by Atrium Solutions Inc., represents a paradigm shift in roadside assistance. Powered by advanced machine learning, the platform streamlines the dispatch process, connecting fleet dispatch and drivers with the nearest service provider in a matter of seconds. This swift and efficient approach minimizes downtime and ensures prompt resolution of vehicle issues, enhancing fleet productivity and minimizing disruptions.
“Our fleet customer feedback on our ERS AI Platform has been overwhelmingly positive. Paying customers to stop making phone calls to call centers just makes good sense. We can offer faster, more efficient service, and dramatically reduce our operating expense on the thousands of ERS calls we handle each year” says Christine McClay President of TIRECRAFT Ontario.
In addition to expediting the assistance process, the ERS AI Dispatch Platform offers numerous benefits, including increased accuracy, enhanced communication, and improved resource allocation. Fleet customers can expect a seamless experience, with efficient dispatching and timely resolution of roadside issues, ultimately resulting in enhanced operational efficiency and cost savings.
TIRECRAFT Ontario’s decision to incentivize the transition to the ERS AI Dispatch Platform reflects their commitment to innovation and customer-centric solutions. By embracing cutting-edge technology, TIRECRAFT Ontario continues to lead the way in the commercial tire industry, setting new standards for excellence and reliability.
For more information about TIRECRAFT Ontario’s innovative ERS AI Dispatch Platform and their comprehensive range of commercial tire services, please visit their website or contact their sales team.
Contact:
TIRECRAFT Ontario
Phone: (519) 424-3402
Email: marketing@tirecraft.ca
Website: www.tirecraft.com
About TIRECRAFT Ontario:
TIRECRAFT Ontario is a leading provider of commercial tires and services, committed to delivering exceptional customer service and innovative solutions to fleet customers. With the introduction of their industry leading ERS AI Dispatch Platform, TIRECRAFT Ontario is revolutionizing roadside assistance, offering faster response times and enhanced convenience for fleet operators.