FOR IMMEDIATE RELEASE
Service Tire Truck Centers (STTC) Launches Atrium’s AI-Powered ERS Platform
Partnership Brings Advanced AI Dispatch Technology to One of the Nation’s Leading Commercial Tire and Fleet Service Networks
Bethlehem, PA — May 25th, 2025 — Service Tire Truck Centers (STTC), one of the leading commercial tire and fleet service providers in the United States, has officially launched the Atrium Emergency Road Service (ERS) AI Platform across its U.S. operations. The rollout represents a major advancement in how fleets secure roadside tire and heavy-duty service support nationwide.
By integrating Atrium’s AI-powered dispatch technology into its service network, STTC is helping fleets reduce downtime, improve visibility, and accelerate roadside response times through intelligent automation and real-time coordination.
Atrium’s ERS platform connects fleet drivers, dispatchers, and service providers in less than 15 seconds, automating traditionally manual dispatch processes and improving communication across every stage of a roadside event.
“This is one of the most significant milestones in Atrium’s U.S. expansion to date,” said Todd Richardson, CEO & President of Atrium Solutions. “For years, fleets have told us they want faster access to trusted commercial tire service providers in the US through our ERS AI Platform. STTC is the first major U.S. commercial tire dealer network to launch on the platform, creating new opportunities for fleets already relying on Atrium to manage roadside events. We are beginning with a group of early-adopter locations and expect to continue enabling STTC locations throughout the summer. This partnership represents an important step toward building the most connected and transparent roadside service network in North America.”
STTC’s expansive footprint and deep expertise in commercial tire service make the organization a strategic fit for Atrium’s rapidly growing ERS ecosystem. Through the platform, fleets can now instantly activate roadside service requests while gaining real-time visibility into provider status, dispatch progress, and service completion.
Transforming Fleet Emergency Response
The launch delivers several key advantages for fleets operating across the U.S.:
- AI-Powered Dispatch: Intelligent provider selection and automated communication workflows
- Faster Response Times: Dispatch activation in under 15 seconds
- Real-Time Visibility: Improved transparency for drivers, dispatchers, and fleet managers
- Expanded Coverage: Access to STTC’s trusted commercial tire and roadside support network
- Improved Uptime: Reduced delays and more efficient roadside coordination
The deployment also highlights a growing trend within the transportation industry: fleets are increasingly adopting AI-driven technology platforms to modernize roadside service operations and eliminate inefficiencies tied to traditional phone-based dispatch systems.
Supporting the Future of Fleet Service
As demand for fast, reliable roadside tire and mechanical support continues to increase, Atrium and STTC are positioning themselves at the forefront of the industry’s digital transformation.
The partnership reinforces Atrium’s mission to modernize Emergency Road Service by combining AI automation, service transparency, and large-scale provider connectivity into a single platform experience.
For fleets, the result is a more connected and efficient roadside support process designed to keep vehicles moving and operations running smoothly.
About Atrium Solutions
Atrium Solutions develops advanced AI-powered platforms that improve organizational efficiency, transparency, and profitability. Its Emergency Road Service (ERS) AI Platform helps fleets instantly connect with roadside service providers while automating dispatch workflows and improving visibility across every roadside event. Connect with us!
About Service Tire Truck Centers
Service Tire Truck Centers (STTC) is one of the leading independent commercial tire dealers and fleet service providers in the United States, delivering commercial tire solutions, roadside assistance, retread services, and maintenance support for fleets nationwide.
As the first major U.S. commercial tire dealer network to launch on Atrium’s ERS AI Platform, STTC is helping meet the growing demand from fleets seeking faster access to trusted tire service providers through a modern, AI-powered service experience.
STTC offers a comprehensive portfolio of industry-leading commercial tire and retread solutions, including Michelin®, Michelin Retread Technologies (MRT®), BFGoodrich®, Goodyear®, Continental®, Yokohama®, and other associated commercial tire brands. Through its extensive network of commercial tire locations and service capabilities, STTC supports fleets with tire sales, emergency roadside service, preventative maintenance, retreading, and fleet tire management solutions.